CASE MANAGEMENT

INTENSIVE CASE MANAGEMENT

PHC offers Intensive Case Management through New Directions, founded in 2002.

ABOUT NEW DIRECTIONS

PROGRAM MODEL

New Directions serves the highest cost and highest need patients in the hospital system, employing a “whatever it takes” recovery model when working with patients. Small caseloads allow case managers, who are masters level educated and trained social workers, to work intensively with each patient or family, mutually establishing a plan and goals to increase self-sufficiency.

PARTNERS

All referrals to New Directions are made through the partners listed below:

  • El Camino Hospital
  • Good Samaritan
  • Santa Clara Family Health Plan
  • Santa Clara County
  • Valley Medical Center – Valley Homeless Healthcare Program

LOCATION:

Opportunity Center, 33 Encina Avenue, #103, Palo Alto, CA 94301

PHONE: (650) 853-0321

FAX: (650)853-0359